BetterConsult works on an opt-out basis that spans across the practices that a patient visits. In the case that a patient would like to opt out of receiving BetterConsult SMS entirely, all they need to do is text "STOP" to 0480049549. In order to re-subscribe again, patients can reply “START” to the same number.
Alternatively, if there are specific patients that you would like to opt out manually, contact our support team at email@example.com.
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